Reading the directory
This lists every login. An account can carry several role tags at once — admin, dealer (free classifieds), owner (paid classifieds seller), and shopper (has store orders) — because one person can be more than one. Use the chips (All / Admins / Dealers / Owners / Shoppers) to filter, and search by email. Guides aren't here — they're a separate, moderated list under Guides.
Set someone's classifieds rate
Open a user → Classifieds → choose Dealer (posts free) or Owner (pays the flat fee) and Save. This sets how their future listings are billed; it doesn't create a listing. Dealers still go through review.
Add a staff or admin login
+ New user → enter their email, hit Generate for a strong password (or type one), tick full admin if they should manage the store, and Create user. The account works immediately — no email confirmation needed. Share the password with them privately (text or a call), and they can change it at /account.
Set or reset someone's password
Open a user, type or Generate a new password under Set a password, and click Set. Use this when someone is locked out and email isn't sending yet.
Grant or remove admin
Open a user and use Grant admin / Revoke admin. Admins can manage the whole store, so keep the list short. You can't change your own access — another admin has to.
Disable a login
Disable login blocks someone from signing in without deleting their account or data (reversible with Enable login). Prefer this over deletion, which can tangle with a customer's order history.
Most actions ask you to confirm before anything permanent happens, and you'll see a small confirmation once it's done.